Privacy Policy

Fittessy (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Fittessy mobile application, website, and related services.

1. Information We Collect

We may collect the following types of information:

• Personal information such as your name, email address, and login details.
• Profile information such as age, gender, height, weight, fitness goals, and workout preferences.
• App usage data such as features used, workouts viewed, and interactions within the app.
• AI chat inputs and related responses for providing coaching and support.
• Device information such as device model, operating system, app version, and technical identifiers.
• Subscription, payment status, or credit-related information processed through third-party providers where applicable.
• Advertising, analytics, crash, and performance data where applicable.

2. How We Use Your Information

We use your information to:

• Create and manage your account.
• Provide workout plans, AI coaching, fitness recommendations, and app features.
• Personalize content based on your goals, activity, and preferences.
• Improve app performance, stability, and user experience.
• Manage subscriptions, credits, and premium features.
• Provide customer support and respond to requests.
• Maintain security, prevent misuse, and comply with legal obligations.

3. AI Features

Fittessy may use AI-powered features to provide workout, nutrition, recovery, and fitness-related guidance. Information you submit to AI features may be processed to generate responses and improve service quality. Please do not share highly sensitive personal information in AI chat unless necessary.

4. Advertising and Analytics

Fittessy may use third-party analytics, crash reporting, or advertising services to improve the app, understand usage patterns, and display relevant content or ads. These providers may collect limited technical and usage data in accordance with their own privacy policies.

5. How We Share Information

We do not sell your personal information. We may share information only with:

• Service providers that help us operate the app, website, hosting, and backend systems.
• AI service providers used to generate AI-based responses.
• Analytics, crash reporting, advertising, or payment partners where applicable.
• Legal authorities if required by law, regulation, or valid legal request.

6. Data Storage and Security

We use reasonable administrative, technical, and organizational measures to protect your information. However, no method of storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain information for as long as needed to provide the service, maintain legitimate business records, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights and Choices

Depending on your location, you may have rights to:

• Access personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your account or personal data.
• Manage permissions, notifications, or communication preferences.

9. Children’s Privacy

Fittessy is not intended for children under 13 unless permitted by applicable law and supported by proper parental or guardian consent where required. We do not knowingly collect personal information from children without a valid legal basis.

10. Third-Party Services

The app may contain links to or integrations with third-party services such as payment providers, analytics services, AI providers, advertising networks, authentication providers, or external websites. Their privacy practices are governed by their own privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the effective date above.

12. Contact Us

If you have questions about this Privacy Policy or want to request account or data deletion, please contact us at:

Fittessy
Website: fittessy.online
Email: [add your support email here]